Help

We like to ensure that we’re giving you all the information you need about our guarantor loans. So, if you have any questions, we are very happy to help.

Our detailed FAQs page contains the answers to some of the most common questions we get asked about our loans.

If you’d like more information about who to contact if you are experiencing financial difficulties or details on our regulators, please visit our Useful Resources page.

If you would like to make a complaint about the service you have received from UK Credit, please visit our Complaints page. Here you will find details on how to raise a complaint and how we will handle it, as well as information about your rights and who to contact if you’re not satisfied with our response.

We try to use as little financial jargon as possible when speaking with our customers, but if you’d like a better understanding of some of the terminology we use, please visit our Glossary page.

We hope you find all the answers to your questions on our website. However, if there is anything else, please visit our Contact us page to find ways to get in touch.