If you have any questions about our guarantor loans, how to apply for them, or any other useful information about what we do, you have come to the right place.
Our FAQs page contains a comprehensive list of the most commonly asked questions about our guarantor loans, how to apply for one, and what is required of loan applicants and guarantors. You can also use this page to get in touch and message us with your query if it isn’t answered by our FAQs.
The Useful Resources section will allow you to find out more about a number of relevant organisations and regulatory bodies, such as the national debt support charities, Stepchange and the Citizens Advice, whom you can contact if you are experiencing financial difficulty.
You can also learn about our industry regulator, the Financial Conduct Authority (FCA), which is responsible for ensuring that lenders within the consumer credit market play by the rules and treat customers fairly.
If you have lodged a complaint with us or any other financial services company which you do not feel has been dealt with fairly, you can use our Useful Resources section to find out more about contacting the Financial Ombudsman Service (FOS).