Contact us


If you need to contact us you can find how to do this below – we are here to help.

Just so you know, existing customers can manage their loan online through the My Loan portal. We also have an extensive FAQs section which might be able to answer your question.

If you still need to talk to us, we have plenty of ways you can get in touch, including live chat.


New Applications 01603 369 100 9-6 MON-FRI

Existing Customers 01603 369 250 8-8 MON-FRI & 9-1 SAT



Prefer pen and paper? If you’d like to write us a letter then please address it to:

UK Credit
Norfolk Tower
48-52 Surrey Street


You can also contact us via our online contact form. Just hit the button below to get started.

View our form


    Your Name (required)

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    Your Message

    We hope you find your dealings with us to be friendly, professional, and efficient. Our aim is to deliver a service which is truly exceptional. If you have any feedback about any aspect of the service you have received, our staff will be happy to investigate.

    Please bring your concerns to our attention as soon as possible – the sooner we know about them the sooner we can respond. We have a formal complaints procedure to ensure that your complaint is handled quickly, fairly and efficiently. You can contact us at